Billing Policy

The following Policy constitutes e-Saver Technologies Billing Policy and apply to All e-Saver Technologies (www.esavertech.com) customers for Domain name registration, Web Hosting, e-Commerce Development, Social Media Networking Development, SEO, SEM and other offered services:

Payments

All Fee /Charges are shown in Pak Rupees for Pakistani Customers and US Dollars for other Nationals. Payments are to be made in respected currency and all Cheques, Pay orders and Demand drafts must be drawn in Pakistani Banks. e-Saver Technologies (www.esavertech.com) accepts the following types of payment:

Cheques, Pay Order or Demand Drafts
Credit Card or Debit Cards (VISA and MasterCard) via 2Checkout.com
Alert Pay
Western Union
On Line Banking: United Bank Ltd (UBL), Faysal Bank and Askari Bank
Cash
Money Order
Telenor EASY PAISA

All payments are due on the Account Statement Date. The Account Statement Date is the Annual anniversary of the date the account was activated. If you provide e-Saver Technologies (www.esavertech.com) your Credit Card / Debit Card information, you authorize e-Saver Technologies (www.esavertech.com) to automatically charge your credit or debit card for charges that apply to your account. Recurring charges will be posted to your credit card until such time that you cancel your account in accordance with e-Saver Technologies Billing Policy. You are responsible for updating and notifying e-Saver Technologies, of any changes to your credit card (including, but not limited to card number, expiration date, billing address, or card status).

Customers not paying by credit card agree to make payment of their balance before seven (07) days of the Account Due Date.

Accounts that are three (03) days past due will be automatically suspended. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including collection agency fees.

New accounts will be activated after payments.

In order to insure uninterrupted service to your website, all hosting plans will automatically be renewed. Plan renewal charges are based on the prevailing rate on the date of renewal according to the service selected. Plans are renewed for the same billing cycle. If you wish to cancel your plan before plan renewal, please refer to the Cancellation section below.

Cheques, Bank Drafts, Pay Order, Money Order, Card payments, Easy Paisa or Cash accounts must send payment to e-Saver Technologies (www.esavertech.com) Fifteen (15) days before their recurring billing date. In the event that payment is not received, service will be suspended / terminated at any time after expiry of the date.

Customers paying via cheques will have their account due date adjusted. The due date will be Fifteen (15) days before the recurring billing date. Once the account is overdue it may be suspended and late fee may be charged.

Receipts
All new accounts are e-mailed a receipt immediately after the account is setup. If you wish to have a receipt mailed to you via postal mail, you will need to contact our billing department to request this.

Upgrades and Downgrades
Upgrades become effective only after payment for the package price difference is paid. In the event of a downgrade, the amount of the package price already paid over the new package price as policy for that cycle will be placed on the billing account as a service credit. Refunds will not be issued.

Billing Errors
If you discover an error on your invoice please notify us as soon as possible by either calling or sending an email to billing@esavertech.com to our Billing Department at e-Saver Technologies www.esavertech.com. We will honor invoice errors as long as we are notified of them within 30 days. If more than 30 days have elapsed we may decline the refund request. If a refund is in order it will go onto your account as a service credit to be used on a future invoice.

Chargebacks / Payment Reversals
If at any time you have questions or concerns regarding a charge from e-Saver Technologies, please contact us at 92-333-2444522 or send an email to billing@esavertech.com. Any received chargebacks will incur a $50 or equivalent Pakistani Rupees investigation fee on the associated billing account. e-Saver Technologies may reject the future use of credit cards from an account for which a chargeback has been previously issued. Upon receipt of a chargeback or credit card or any other payment instruments reversal, the account related to the payment may be suspended.

Account Renewals:

In order to insure uninterrupted service to your website, you should deposit your invoice funds before the time.

Important Notice

Domain name registrations and Web hosting accounts are handled by separate entities. In the event you need to cancel, you must specify whether you would like to cancel your domain name only, your web hosting plan only, or both your domain and hosting accounts. The cancellation, expiration, or transfer of your domain name does not automatically terminate your hosting account (or vice versa). Your hosting account billing term automatically renews upon its completion, unless you notify e-Saver Technologies that you would like to cancel your account at least (3) three days prior to your renewal date.

Fees:

Cheques returned Fees
e-Saver Technologies charges a $25.00 fee for returned cheques. Customers that issue the cheque will be required to submit future payments with a Pay Order in favour of e-Saver Technologies or Cash Payments.

Processing Fees
A $50 - $100 fee will be assessed for each processing fee for illegal transactions.

Bank Wire Payments
e-Saver Technologies does NOT charge fees for accepting payment via bank wire, however, international wire transfers may be charged a $20 processing fee by an intermediary bank in New York USA. In addition, your issuing bank may also charge a fee for sending the wire. Please add these fees to the amount that you are sending to e-Saver Technologies or the amount credited to your account will be less than your intended payment. For bank Wire payment please write the email to billing@esavertech.com for Bank Detail.

Reactivation
Customers that wish to reactivate a closed account will be charged a $25.00 reactivation fee. A $50.00 fee will be assessed if e-Saver Technologies restores your data files to your reactivated account. Dedicated server suspended will be charged a $75 reactivation fee per server per incident.

Cancellations
Hosting plans will automatically renew until a plan is cancelled. In order to cancel service, you must send written request to Email: billing@esavertech.com. Please be aware that the company will cancel the account but payment will not be refunded.

Cancellation requests must be received by e-Saver Technologies (www.esavertech.com) a minimum of fifteen (15) days prior to the end of your Billing Cycle. Cancellations submitted later than this time may result in automatic renewal of your hosting plan. Cancellations become effective on the day processed by e-Saver Technologies. Otherwise e-Saver Technologies is unable to cancel your account effective for a future date. e-Saver Technologies (www.esavertech.com) will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact e-Saver Technologies as soon as possible.

e-Saver Technologies (www.esavertech.com) does not monitor, and will not automatically cancel, plans for problems related to domain name transfers, non-usage, Internic, your ISP, PKNIC or any other secondary issues not directly related to e-Saver Technologies services. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account. E-Saver Technologies reserves the right to cancel any account, at any time, without notice, for any reason e-Saver Technologies considers appropriate.

Billing / Price Changes:
e-Saver Technologies (www.esavertech.com) policies and prices are subject to change without notice. Any price changes become effective in the next billing cycle.

VPS / Dedicated Server Billing:
VPS / Dedicated servers are billed on 6 month or 12 month cycles. Payments are made in advance based on the billing cycle selected. Accounts are automatically renewed at the end of each billing cycle for the next cycle to avoid interruption of service.

To cancel service, you must confirm the cancellation by sending email to billing@esavertech.com with the subject of Cancelling the VPS . No refund is issued for cancellations or for termination of account.

Refunds:
As a client, you commit to the length of your service cycle. Because of your commitment, we offer a discount on the web service. Because of this, no refunds are granted for pro-rated service on service cycles, regardless of length. As a client, you commit to your service cycle with payment up front. e-Saver Technologies (www.esavertech.com) commits to providing the offered services backed up by our service guarantees.

No refunds of any sort are offered on Web Hosting, Dedicated Servers, VPS servers, Collocation and any software/development services.

If you have any questions in this regard, billing@esavertech.com

Contact Details:

Clients are expected to keep their contact details up to date at all times.

http://www.esavertech.com/billingpol.html